The man called about a $65 duct cleaning offer. When all was said and done, his $65 cleaning totaled over $1,300. The family of the elderly man said that the duct cleaning business pressured him into buying products he didn’t needed, such as a $600 UV air cleaner.
Although these stories do make me apprehensive, I do believe it is important that consumers know what to look out for. In fact, I was happy to see that CBS-5 spoke with John Schulte of the National Air Duct Cleaners Association. Schulte warned consumers to be weary of what he calls “coupon guys.” It’s important that customers see there are honest people out there, and speaking to a representative of NADCA goes a long way.
If you are interested in seeing the video from CBS-5, just follow this link: sanfrancisco.cbslocal.com/2010/11/15/consumerwatch-cheap-air-duct-cleaning-offers-can-become-costly/.