Three HVAC sales businesses received awards at the 2016 Dwyer Group’s recent conference in San Antonio.
Scott and Denise Taylor, owners of Aire Serv in Huntsville, Alabama, received the Aire Serv Franchisee of the Year award and “top gun” recognition.
“Their leadership is an inspiration to all of us,” said Steve Truett, president of Aire Serv. “Franchisee of the Year is an award and an accomplishment that Scott, Denise and their team deserve for building a great organization, and we look forward to their continued success and strong leadership.”
The Franchisee of the Year award is the highest honor that can be earned within the Aire Serv network and recognizes a franchise that has shown consistent growth, high sales volume and quality customer service. The Top Gun Award goes to franchise owners who reach operation benchmarks and are in the top 10 percent of Aire Serv franchise owners in North America.
“The idea of Top Gun was established by the Navy in the 1960s as a way to give training and credit to elite fighter pilots,” Truett said. “Taking a page from the Naval top gun program, each year we recognize our franchise leaders for their accomplishments and dedication to the trade. It takes dedication, hard work, expertise and commitment to reach the top-gun level, and we are honored to have these winners on our team.”
Chris and Dona Rattray, owners of Aire Serv in Marion County, Oregon, received the president’s and top-gun award.
“It has been a pleasure watching Chris and Dona grow their business this past year on leadership principles and our code of values,” Truett said. “They are always looking for innovative ways to operate their business, and they are always willing to share their experiences and expertise with other franchises.”
Dona also earned the Woman of the Year Award, which recognizes a female franchise owner who consistently sets a good example for other franchisee owners to follow.
“Woman of the Year Is a unique distinction for a woman within Aire Serv who has encouraged her associates and coworkers — male and female alike — to thrive in the service industry,” Truett explained. “We love watching the Aire Serv brand grow, especially with more and more women contributing to our success every year.”
Grady Stewart, owner of Aire Serv in Melbourne, Florida, received the Rookie of the Year Award, which honors a franchise that demonstrates outstanding performance in sales within their first 18 months of operation.
“Receiving the award shows we are committed and dedicated to our customers,” Steward said. “Using the Aire Serv system helped us build relationships with our customers, and we look to continue to provide the services our customers expect and deserve.”