The session, to be held during the March 8-10 event at the Imperial Palace hotel-casino in Las Vegas, will be conducted by Steve Cosci. 

Next year’s National HVACR Educators and Trainers Conference will add a session on customer service training, organizers announced.

The session, to be held during the March 8-10 event at the Imperial Palace hotel-casino in Las Vegas, will be conducted by Steve Coscia of Coscia Communications Inc. His clients have included Carrier Corp., the Air Conditioning Contractors of America and Olive Garden restaurants.

For full session schedules and registration details, visit www.hvacexcellence.org .