Bob Barnes, the owner of Western Heating in Boise, Idaho, has been my client for six years.

The Plumbing-Heating-Cooling Contractors and the Refrigeration Service Engineers Society will co-host Connect 2018, which will take place Oct. 9-12 in Albuquerque, New Mexico.

For years, a contracting company let employees come into the office to drink coffee and talk before work began.

Aren’t sales and marketing the same? No.

Marketing is a method by which sales opportunities are created. Marketing can bring you the leads, but if you can’t close them, what’s the point? 

 The app allows HVAC market technicians and other HVAC sales staff to remotely access, create and update work orders.  

 It uses a variable-frequency drive to ensure green HVAC operation and a touch-pad control.  

Like the famous line in the Paul Newman movie, “Cool Hand Luke,” Mechanical contractor Dael Thermal Group Inc. had a failure to communicate. 

 Under changes announced Wednesday, officials will allow technicians with less than a year of experience to take the industry competency exam.