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Articles by Al Levi

Pick Me! Pick Me!

October 11, 2009

10 ways to help your customer pick the “right” contractor (you).

Secret Footage [Part 2]

October 4, 2009

More details on how to put a mystery shopping program into place the right way.

Secret Footage [Part 1]

September 27, 2009

If I video taped your employees, would you be sick to your stomach or worse?

7 Steps to Better Training

September 20, 2009

No matter how smart you, the owner, are, you can’t do everything yourself!

Too Quick Creates Too Little Value

September 13, 2009

Customers have a distorted sense of time and value for our efforts.

Thinking About Now And Changing Tomorrow

September 6, 2009

You’re a service business, not a fire department!

Teaching the ‘Raising the Objection' Technique

August 23, 2009

Meet those pricing objections head-on and curb a customer’s urge to roam.

Triangle Of Success

August 16, 2009

Training, sales and marketing reinforce each other.

Reset

August 9, 2009

If you moved across the street and started over ...

The Not-So-Sweet Spot

August 2, 2009

Al figures out what a "Right-Size" company should be.

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