Topcon launches online support and training site
Topcon Positioning Group has launched its MyTopcon support and training site as an extension of its Topcon Positioning Systems’ public website.
The site is designed to offer product information and engagement resources for Topcon customers and distributors managed through the newly developed professional services team.
“The industries we serve are evolving to be very digital centric, continually turning to the internet as a resource,” said Rob Oberlander, senior director of professional services at Topcon. “Topcon has been evolving even faster with the amount of products and solutions that we offer to address customer needs and the rapidly changing technology on job sites. It is our corporate responsibility to ensure that users have information readily available to them when they need it, and MyTopcon is a powerful step in that direction.”
The new site is mobile-friendly and replaces the company’s previous support site www.topconcare.com. New users can sign up for MyTopcon at www.topconpositioning.com/support.
“If a user sees a support or training article that they like, they can simply add it to their library of articles or even customize a localized training curriculum for their organization,” Oberlander said. “Any number of videos, articles or documents can be added to various combinations of libraries, which can be shared inside or outside their organizations.”