Dexter & Chaney have entered into a partnership agreement with Irvine, California-based FieldConnect, Inc. to integrate the companies' software technologies.
Integrated with Spectrum and functional online or off, FieldConnect’s mobile software expands work order, dispatch and service management capabilities for HVAC construction contractors away from the office.
“Wide utilization of mobile computing solutions is quickly becoming the norm among successful service contractors,” said Scott Rosenbloom, Dexter & Chaney’s director of strategy and corporate development. “FieldConnect brings a mature and robust solution to the table including the ability to tightly and seamlessly integrate with Spectrum, and resulting in a no-compromise solution.”
From their tablet devices, technicians using Spectrum and FieldConnect’s mobile solutions will be able to see all work orders assigned to them, read notes related to the client or the job, access maps and directions, upload job site photos, collect electronic signatures and email work orders and other forms and documents directly from the job. Technicians can also record their time on the job by clocking in and out of jobs from the field.
“We saw Spectrum’s robust service management module as an excellent foundation for FieldConnect’s mobile field service applications,” said FieldConnect CEO Robert Hughes. “FieldConnect applications integrate with Spectrum to leverage the strengths of the service module to speed billing processes for field work orders and improve field technician efficiency.”