When it comes to indoor comfort, the most common complaint is that the temperature is too hot or too cold, according to a new survey from the International Facility Management Association.

The group surveyed 473 IFMA members as part of “Temperature Wars: Savings vs. Comfort.” The new study takes a look at the most common thermal complaints made by workers and the variety of ways facility professionals respond to them.

Survey respondents reported that the most common heating, ventilating and air conditioning complaints they receive are that the temperature is too cold (94 percent) or too hot (91 percent). Indoor-air-quality complaints were a distant third (25 percent), followed by too drafty (21 percent) and too noisy (16 percent).

Fifty-six percent of those surveyed said temperatures at their facility are centrally controlled and cannot be regulated by individual occupants. Forty-two percent said that temperatures in their buildings are zone controlled, allowing facility managers and sometimes occupants to adjust the thermostat, and 2 percent report buildings that feature individual occupant or workstation temperature controls.

When it comes to energy efficiency, a vast majority of respondents said they use a number of energy-saving techniques.

For a free copy of “Temperature Wars: Savings vs. Comfort,” visit www.ifma.org.