Brenda Keith (left), marketing projects manager for Johnson Controls-Unitary Products, and Jeff Hurt (right), York brand manager, presented Susie Potgieter of Refrigerative Supply in Burnaby, British Columbia, with a $500 Best Buy gift card for earning the highest combined scores during the York Basic Territory Manager Boot Camp.


Eighteen York territory managers graduated from the Johnson Controls Basic Boot Camp Oct. 19-24 at the company’s Unitary Products headquarters in Norman, Okla.

At the conclusion of the six-day program, organizers recognized the work of Susie Potgieter, territory manager for Refrigerative Supply in Burnaby, British Columbia. Potgieter earned the highest combined quiz and final exam scores among the territory managers who attended the boot camp. She received a $500 Best Buy gift certificate in recognition of her efforts.

The camp was the first in a series of workshops designed to provide territory managers with the information they need to help dealers achieve business success. The entry-level program covers a variety of topics, including consultative selling and understanding the heating, ventilation and air-conditioning contracting business in the areas of finance, operations, marketing and human resources.

The classroom-style boot camp included a presentation by Gary Elekes, a professional business trainer and faculty member with Johnson Controls-Unitary Products’ Business Training University.

“At a time when contractors face the challenges of running a small business in a highly competitive industry, the support of well-trained, knowledgeable territory managers is critical to their success,” said Natalie DeRousse, training manager for Johnson Controls-Unitary Products. “Our boot camps equip TMs with the information they need to explain and help implement our dealer-level business and marketing programs, and help ensure the independence of York dealers.”