Trane has awarded its “strategic training ally” designation to the National Comfort Institute.
“There are a large number of excellent HVAC training companies in our industry,” said Tim Storm, product and technical training manager for Trane. “However, Trane has a very limited number of strategic training allies that we partner with to help us achieve our business objectives.”
Storm went on to say that Trane recognizes the critical role correct airflow plays in system comfort, performance, efficiency, reliability and most of all, long-term customer satisfaction.
“NCI is a leader in air diagnostics and has developed some simple, proven techniques that technicians can use to quickly and accurately diagnose an HVAC system in the field,” Storm said.
NCI President Rob Falke said he is enthusiastic about the new relationship and the opportunity to work more closely with Trane, its distributor network and dealers.
“I’m really excited about working with an organization with a great reputation for quality and service,” said Falke. “Already a leader in equipment efficiency, Trane has shown a commitment to raising the bar on total system quality and efficiency as well.”
With the new relationship, both Trane and American Standard distributors will have the opportunity to bring NCI’s training and installed-system efficiency rating methods to dealer networks. Dealers may qualify to use cooperative promotional funds to attend classes.
Several Trane distributors around the country already sponsor NCI training events and reacted positively to the announcement.
Rod Toner, marketing director for CFM Equipment in Sacramento, Calif., said, “We have found that NCI trained contractors provide better service, higher efficiency and better capacity on systems, and reflect positively on our industry.”
For additional information on NCI training programs, visitwww. www.nationalcomfortinstitute.com.
Trane names NCI ‘strategic' ally
July 5, 2007