If you're a wholesaler, are you scanning your inventory yet? Errors in shipping are expensive, and scanning should reduce your shipping errors to zero, according to consultant Ken Ackerman. Nor does scanning software have to be expensive - some wholesalers make the mistake of purchasing "Rolls Royce" software when a "VW" is all they need.
Do you know precisely when a shipment is to arrive? Many of the large retailers, such as Wal Mart and Home Depot, won't accept a shipment at their stores without an advance ship notice, which tells them exactly what is coming and when. "There's no excuses anymore for surprises," he said.