Honeywell spells contractor success 'C-C-E-S' for commercial business
CCES stands for Honeywell Commercial Comfort and Energy Specialist. According to company officials, CCES contractors will be given several tools to help them build their businesses, including "quality products at an affordable price with comprehensive and convenient training and marketing support."
"A lot of mechanical contractors face quite a challenge orchestrating and streamlining their operations so that they can provide pretty consistent growth," said Bob Sundberg, a market development manager at Honeywell. "It's been a pattern in our industry to wait for the phone to ring rather than trying to be proactive and finding out what benefits we can offer to our customers.
"This is a way to get closer to customers, to partner with them and not become just one of several who bid on a job."
Sundberg said that slowdowns in the economy usually have had adverse affects on contracting companies that didn't have a solid design-build relationship with their customers. He also said that there are opportunities to improve a business that are often overlooked.
"Many times a service staff can be on location performing one operation and are oblivious to indications that there are opportunities to improve energy efficiency, equipment operation, air quality, etc.," he added. "For example, 50% to 60% percent of buildings don't have a setback, which is a primary energy-savings strategy."
Honeywell claims that it can help generate $25,000 in new business by providing products, training, tools, and marketing support. "The entire purpose is to support a contracting firm's growth and effectiveness at delivering greater value to their clients," Sundberg said.
For a small fee to join the partnership with Honeywell and select distributors, contractors can receive initial discounts on products for "Your Building Showcase" or "Your Next Project," according to Sundberg. "This allows for people to be compensated for the time that it takes to be experts enough for the first or next installation," he said.
"Contractors are also provided with one free complete set of light commercial software, i.e., LonStation Workstation, for their own firm's training. If a contractor only participated in half of the programs Honeywell offers, it would be a $10,000 value."
Sundberg added that not all contractors would be accepted as partners.
"They have to make a commitment for themselves, their staff, for training and they have to make commitments to work with our distributor partners to develop a client base.
"We think this is a truly unique and substantial program where our only success is really when the partner's firm is able to grow their business and improve their staff's technical and marketing/sales skills," he added.