FORT SMITH, Ark. - Every principal technician of the Rheem Team dealer network serving the greater Milwaukee market recently earned North American Technician Excellence certification for the installation and service of air-conditioning equipment and systems.
According to NATE officials, the Milwaukee Rheem Team is the only HVACR dealer group in the country in which every member employs technicians who are NATE-certified.
"This is a significant achievement for the Rheem Team program and underscores our commitment to providing homeowners and small businesses with the highest-quality service support," said Gary Wehunt, marketing programs manager for Rheem Air Conditioning Division.
"We applaud the Milwaukee Rheem Team dealers' commitment to professionalism and customer care, and we stand with them and NATE in our mutual desire to elevate our industry to the highest standards possible."
The dealerships that comprise the Milwaukee Rheem Team dealer group are: Comfort Systems of Racine Inc., Racine; Custom Aire Inc., West Bend; Dykeman Family Corp., Milwaukee; Hartlaub Plumbing & Heating Inc., Wauwatosa; Magnum Service Inc., Milwaukee; Al Misurelli & Son Inc., Kenosha; and Tom's Dependable Heating & Cooling Inc., Milwaukee.
"By having technicians who are NATE-certified, these dedicated Rheem Team dealers have raised the bar for all other industry dealer networks in Milwaukee and throughout the country," said Carl Smith, director of marketing and public relations for NATE.
"What's more, this achievement provides another layer of assurance for Milwaukee and southeastern Wisconsin-area homeowners that when they select one of these dealers with NATE-certified technicians to service their system, they are choosing a dealer that employs technicians who are fully competent to work on their home-comfort system," Smith said.
Of the approximate 400,000 HVAC technicians in the U.S., only 15,000 are NATE-certified, according to program officials. NATE certification is valid for five years, and all tests are voluntary. The exams test a technician's knowledge on such issues as the fundamentals of electricity, heat transfer, safety and HVAC system components and diagnostics.