Emerson honored for enhancements to technology aiding customers.

ST. LOUIS - Consulting firm Frost & Sullivan has honored Emerson Climate Technologies with its 2004 Building Technologies Customer Enhancement Award. The award is presented each year to a company that has expanded its customer base through innovation.

Tom Bettcher, Emerson executive vice president, accepted the award during a July 14 banquet in Boston.

"This recognition is confirmation that we are succeeding in our original goal of better serving the climate control needs of our customers," he said.

Frost & Sullivan cited Emerson's establishment of a centralized global service center, and the creation of an online resource tool, www.emersonclimatecontractor.com, as reasons for the award.