The Heil QuietComfort 12 split-system air conditioners from International Comfort Products Inc. were designed with service technicians in mind. They feature an easy access service control panel, slanted to allow the tech to see all electrical connections while standing up. The compressor compartment opens with the removal of only four screws. The discharge grill also pops off easily for inspection and cleaning.

The QuietComfort12's service valve stubs are longer (3.5 inches), protecting the valves from heat and making access easier. Only six inches of clearance are required to install the unit. Parts are standardized, meaning less parts need to be loaded on the service vehicle.

Even after it's up and running, Heil says the QuietComfort helps out the service technician by being extra strong and reliable. Scroll compressors are quiet and long-lasting and the entire system is housed in a galvanized steel cabinet prepainted with a triple coat process to fight rust and corrosion. A 10-year warranty on compressors and a five-year warranty on other parts is also included.

For more information, write to International Comfort Products at P.O. Box 128, Lewisburg, TN 37091.

Fieldpiece has introduced the HS26K30 Fieldpack for service technicians who want to be able to carry all the tools they need without having to run back to the truck. The rugged Fieldpack allows techs to keep their hands free to climb ladders or carry other equipment.

The HS26 Stickmeter is the pack's most prominent feature. It allows technicians to stand at a job site with the briefcase over his shoulder and remove any items from the pack's pockets. All pockets are loaded from the top, and the inside pockets are clear, so a tech can see what's inside.

For information on the HS26K30, write to Fieldpiece Instruments Inc., 231 Imperial Highway, Suite 250, Fullerton, CA 92835; 714/992-1239 or see www.fieldpiece.com on the Internet.

York International Corp. has launched the Olympian TS Series, where features Twin-Single (TS) compressor technology. York says the TS series is able to cool a home more effectively, with fewer start and stop cycles, reducing wear and tear on the unit. That could get the attention of many service technicians.

The TS compressor uses a two-cylinder design in one package. Highly efficient, the 12 SEER units range from two to five-tons in capacity. Using York's Comfort Enhancer Control to regulate first and second stage operation, it can move effortlessly from one to two cylinder operation and back again, reducing operating costs, lowering noise levels and helping the units last longer.

High strength coil guards, corrosion-resistant all-copper fittings and a quality finish ensure satisfactory performance.

Write to York International Corp, P.O. Box 1592, York, PA 17405-1592; www.york.com.

Making it easier for service technicians and contractors to manage their businesses was the goal behind the redesigned Forefront Construction Management Software from Dexter+Chaney. Dispatch is now incorporated into Forefront's Work Order module, providing a complete billing, tracking and route system.

Work Order dispatch can be used to assign technicians to work orders and view the schedule on any given day. Two dispatch formats are available. Both take advantage of 140-column wide-screen technology.

Dispatching can be organized by technicians and the software uses "drag and drop" technology to assign new work orders. Using the computer's mouse, simply drag the work order across the screen and drop it into the appropriate slot. Color coding permits priority and status updates at a glance.

For information, write to Brad Mathews, Dexter+Chaney vice president of sales and marketing, 9700 Lake City Way NE, Seattle, WA 98115-2347; call 800/875-1400; fax 206/367-9613 or see www.dexterchaney.com on the Internet.

Illinois-based SLI Inc. has developed the ProVision 300, a flexible, fiber-optic inspection tool made to help technicians see into the most hard-to-reach places with ease. The ProVision 300 features a 36-in. water-resistant shaft and halogen illumination to allow access to openings as small as 1/2-in. in diameter. A 6,000 pixel screen gives a clear image and permits a wide 40° viewing angle. An ergonomic design makes one-handed operation comfortable.

For information, contact SLI's Chicago Miniature Lamp Division at 888/398-1522 or see www.provision100.com on the Internet.

Weatherguard has a new light duty, steel all-purpose rack that the company says is perfect for contractors. The rack features a 500 lbs. load rating and is ideally suited for use with full size vans. Durable steel construction and a white finish mean it will look good and last for years to come.

The rack installs easily, clamping to the rain gutters of your service van. The rack has formed 14 ga. steel mounting clamps, heavy 7 ga. steel stands and 1/4-in. bar stock on end posts.

For details, contact Knaack Manufacturing Co., 420 East Terra Cotta Ave., Crystal Lake, IL 60014; call 800/456-7865 or see www.weatherguard.com on the Internet.